Company Profile
Company Overview
Goodwill® creates opportunities for people from all backgrounds and walks of life to earn a living, improve their lives, and strengthen their families and their communities. Goodwills meet the diverse needs of people, including youth, seniors, veterans, immigrants, and people with disabilities, criminal backgrounds and other specialized needs.
Goodwills are innovative, flexible and sustainable social enterprises that fund job training, employment placement services and other community programs by selling donated clothes and household items at Goodwill retail stores and online.
Our Mission
Goodwill® works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.
Our Vision
Every person has the opportunity to achieve his/her fullest potential and participate in and contribute to all aspects of life.
Our Values
Respect
We treat all people with dignity and respect.
Stewardship
We honor our heritage by being socially, financially and environmentally responsible.
Ethics
We strive to meet the highest ethical standards
Learning
We challenge each other to strive for excellence and to continually learn.
Innovation
We embrace continuous improvement, bold creativity and change.
Our Results for 2012
•People served through employment and training programs: 6.7 million
•Mission services provided: 134 million
•People who earned a job with Goodwill’s help : 216,000
•Estimated total earnings of people who earned a job with Goodwill’s help: $3.62 billion
•Total revenue generated by Goodwill organizations: $4.89 billion
•Total revenue spent directly on programs: 81 percent
•Total number of donors (includes repeat donations): 83 million
•Total number of retail stores: Over 2,700 and an online auction site, www.shopgoodwill.com
Revenue Sources
•Retail sales: $3.53 billion
•Industrial and service contract work: $636 million
•Government grants: $87 million
•Corporate and foundation grants: $22 million
•Individual gifts/Endowments/Fees for services: $39 million
•Government support for mission services: $609 million
Goodwill Industries International is registered as a 501(c)(3) non-profit organization.